Effective Date: 01 April 2026

At SIGNATURE DIGITIZING LTD, customer satisfaction is our priority.

1. Nature of Service

Since we provide custom digital services, refunds are handled under specific conditions.

2. Refund Eligibility

Refunds may be issued if:

• The order has not yet been started
• We fail to deliver the service
• The delivered file contains errors that we cannot fix

3. Non-Refundable Cases

Refunds will not be issued if:

• The work has been completed as per provided instructions
• You change your mind after delivery
• You provided incorrect or incomplete instructions

4. Revisions Instead of Refund

We strongly encourage customers to request revisions before seeking a refund.

5. Processing Time

Approved refunds will be processed within 5–10 business days via the original payment method.

6. Contact for Refunds

To request a refund, contact us at:
Phone: +44 7476 697813